The second-hand marketplace Shoppers Voice Frustration Over Size Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for women's and children's garments failing to inform all users about the change.
Social Media Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Required Changes
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods after backlash from users.
